Microsoft Dynamics 365 Crm User Manual
If you’re ready to learn how Dynamics 365 can help your business, you’re in the right place. We provide many training opportunities to help you get started quickly, whether you're interested in product exploration or deep training and certification.
Apr 07, 2017 Reporting Guide for Dynamics 365: This Word document covers how to author custom reports for use with Microsoft Dynamics 365. The Microsoft Dynamics 365 Implementation Guide Compiled HTML Help file (Dynamics365IG.chm) includes the contents of all the documents listed previously and provides full-text search that lets you search across the. Dynamics 365 App for Outlook User's Guide, version 8.2. In Microsoft Dynamics 365 apps. Dynamics 365 App for Outlook included in CRM Online 2016 Update 1 and Dynamics CRM 2016 Service Pack 1 On-Premises is a lightweight app you can use to view Customer Engagement information and track email from within Outlook. The Customer.
Dynamics 365 customers
We provide eLearning and certification preparation guides for Dynamics 365 customers, as well as downloads of some older instructor-led training materials.
Microsoft Learn
Visit Microsoft Learn to experience the new free Microsoft eLearning platform. It’s a more rewarding approach to hands-on learning that helps you achieve your goals faster. Log in to earn points, levels, and achieve more!
Older eLearning
Customers can download older Dynamics 365 eLearning courses. They are available from the Dynamics 365 Downloadable e-Learning Courses for Customers blog on Community.Dynamics.com.
Certifications
There are three Dynamics 365 certifications: MCSA: Microsoft Dynamics 365, MCSA: Microsoft Dynamics 365 for Operations, and MCSE: Business applications. For more information about each certification, and to find certification preparation guides, see Dynamics 365 Certifications.
We are moving to a new certification system, based on job roles. Our Dynamics 365 Functional Consultant certifications are currently in beta. Read more about them here: Functional consultant certifications.
Dynamics 365 partners
Microsoft Dynamics 365 Manual
We provide eLearning, videos, level 300 in-person course offerings, and certification preparation guides for Dynamics 365 partners, as well as downloads of some older offerings.
eLearning and instructor-led courses
The primary access point for learning for Dynamics 365 partners is Microsoft Learn.
Microsoft Dynamics Crm User Guide
Some older content is also available on the Dynamics Learning Portal.